I'm an elderly disabled woman and I live in a very small house with my 82 year old dad who is a veteran. Rick Joyner came out and inspected my windows. I told him we were on a very limited budget but really needed to replace the windows in my dads room because they are drafty and he gets very cold at night. Mr Joyner said he was going to do what ever it takes to get my dad some energy efficient windows. and get his room warmer. Our credit is not real good and we couldn't find financing. Mr Joyner called us the next day and said both he and his wife were veterans and they were going to help. Somehow he got us approved for the six windows and a few others and were going to replace the two other windows as a gift. I can't praise the Joyner's and their company enough but if you need windows go see them. They really care about their customers and their community. Thank you so much from the bottom of my heart.